商務英語道歉信范文
篇一：職場商務必備寫作模板：英語致歉信怎么寫？
在日常工作中難免會犯一些差錯，學會正確的補救方法很重要。首先，我們要做的就是致歉。你會寫英語致歉信嗎？在致歉信中道歉更重要還是提出解決方案更重要？如何在致歉信中表達出自己的歉意讓對方欣然接受呢？在本篇文章中，安格英語老師將以兩則工作中常見的錯誤為例，教大家如何寫好英語致歉信。
模擬場景一：因發票有誤致歉(Apologies for an incorrect invoice)
Dear Mr. Hunnicutt,
I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
Your sincerely,
Peter Gibson
Accounts Manager
**New words:
invoice n.發票
breakdown n.故障
discount n.折扣
在以上的英語道歉信中首先作者針對出現的問題道歉，并解釋了錯誤產生的原因。隨后另起一段提供解決建議，最后禮貌結尾。安格英語老師提示，在寫道歉信時，解決問題的目
的應該高于道歉本身。因此，在道歉信中給出解決方案是每一位上班族都要學會的一點。
下面，讓我們再來看一則關于國際貿易中因貨物質量不符的致歉信：
Dear Mr. Black,
We acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. Therefore, there will be a shortage in your May shipment.
We are very sorry for causing you so much trouble in your monthly reports. Efforts are now being made to establish procedures that will alleviate this situation. Your cooperation and patience in these respects would be greatly appreciated. Sincerely yours,
Oliver Lee
Assistant Manager
**New words:
acknowledge v.承認，告知已收到
discrepancy n.差異
shipping instruction 裝運說明
shipment n.裝運
procedure n.程序
alleviate v.減輕，緩和
看完這一則道歉信后，相信大多數人已經心里有數道歉信該如何寫了，簡單來說就是承認錯誤-提出方案-禮貌結尾的三部曲。下面，安格英語老師提供了一些在道歉時可以用上的句型：
I am very sorry for ….. ,but please believe me I had no intention of bothering you.
I am sorry that I did not check the goods before dispatch(派遣).
I apologize for forgetting the appointment we had made.
Please forgive us for the delay.
I personally want to extend an apology to you for …
I hope you will excuse/forgive me for ….
May I offer you my sincere apologies for …?
Please accept our sincere apologies for ….
篇二：商務英語信件寫作：道歉信件
道歉 Apologies 有時我們需要表達歉意，往往是因為自己做過某件事、沒有去做某件事或者沒能夠去做某件事。道歉應該是真誠的，而且應該強調是你自己的過錯，或者解釋你沒能夠去做某事的原因。你應該:
1.道歉。 2.解釋發生了的事情。
3.保證將來不會再發生了。
4.最后，再次道歉。
常用句型
Formal正式的
1. I really must apologize for…我真得為……道歉。
2. I am sorry for any inconvenience this may have caused you.我對由此給您帶來的麻煩表示歉意。
3. 1 would like to express my apologies for…我要為……表達我的歉意。
4. It is with great regret that…非常抱歉，……
5. I regret that I have caused you…我為給你造成的·一道歉。
6. I hope you will forgive me for…我希望你能就……之事原諒我。
7. I am writing to apologize for…我為……之事寫信道歉。
8. I am writing to express my apology for…我為……之事特此寫信表達歉意。
9. Please accept my apology for…請接受我就……之事的道歉。
10. My apologies for not being able to…我為未能……道歉。
Informal非正式的
在線英語外教一對一培訓 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=2f37995ccd&zoom=&png=11482-&jpg=1198-" target="_blank">點此查看
yesterday. I know these days since John's funeral have been very difficult for you，and I was clearly out of order in making reference to "merry
widows." I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards，
Tom
篇三：Apologize letter 英文致歉信 例文 商務英語
Apologize letter __ business English_ by LQY
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
篇四：道歉信英文模板及翻譯
Dear_____,
I am writing this letter to express my apology that ______________.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
_________
親愛的_____，（對方姓名）
我寫這封信以表達我的道歉 ______________（道歉原因）。
對此我深感抱歉。
我再次對給您造成的任何不便深感歉意，希望您能理解我的處境并接受我的道歉。
謹啟
_________（自己姓名）
篇五：高中英語 道歉信模板
一．必背句子
Para1：表示歉意
1. I’m very sorry for not being able to visit Beijing with you next weekend. I’m writing to apologize to you for it.
2. The reasons why I can’t go with you are as follows.
Para2：解釋原因，提出補救辦法
1. Just now I received a call from my cousin, who went to Australia for further study last year.
2. He told me that he would be back to China at 8 am on Saturday, and he hoped I could pick him up at the airport with his family.
3. We haven’t seen each other for a year, so I think I am supposed to meet him.
4. I make an apology to you for any inconvenience caused, and I hope you can understand my situation.
5. Let’s make it another time. How about May Day?
Para3：再次致歉，希望得到理解
1. I would appreciate it if you could accept my apology. Looking forward to your early reply.
二．道歉信作文模板
假如你是王濤， 由于母親生病住院,你要照顧她，所以你無法參加美國朋友 Tom 本周 六下午的生曰聚會。你已寄出生日禮物（張杰的最新 CD） 。請你寫一封電子郵件，內容 如下： 1 表達歉意 2 說明原因 3 送上祝福 注意： 1.詞數為 100 字左右。 2.可適當增加細節，以使行文連貫。
Dear Tom,
How is everything going with you?
I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.
I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.
I’m looking forward to seeing you soon.
Yours,
Wang Tao
【商務英語道歉信】相關文章：
商務英語的道歉信11-12
商務英語道歉信3篇11-13
關于商務英語的英語道歉信03-14
商務英語作文03-05
商務英語作文02-17
商務英語實習報告12-19
商務英語實習心得03-25
精品商務英語作文04-07
商務英語電話禮儀05-29